{"id":507,"date":"2026-09-02T05:56:05","date_gmt":"2026-09-02T05:56:05","guid":{"rendered":"http:\/\/localhost:10046\/?page_id=507"},"modified":"2026-09-02T06:25:10","modified_gmt":"2026-09-02T06:25:10","slug":"politica-de-reembolso","status":"publish","type":"page","link":"https:\/\/interfranca.co.mz\/en\/politica-de-reembolso\/","title":{"rendered":"Pol\u00edtica de Reembolso"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"507\" class=\"elementor elementor-507\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-073aa98 e-con-full e-flex e-con e-parent\" data-id=\"073aa98\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-dd898c3 e-con-full e-flex e-con e-child\" data-id=\"dd898c3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-16457d8 e-con-full e-flex e-con e-child\" data-id=\"16457d8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-30474a3 elementor-widget elementor-widget-heading\" data-id=\"30474a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pol\u00edtica de Reembolso<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d508526 elementor-widget elementor-widget-heading\" data-id=\"d508526\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Centro Comercial Interfranca<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b962f47 elementor-widget elementor-widget-heading\" data-id=\"b962f47\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00daltima atualiza\u00e7\u00e3o: September 2, 2026<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2a8717f e-con-full e-flex e-con e-child\" data-id=\"2a8717f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b05c799 elementor-widget elementor-widget-heading\" data-id=\"b05c799\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Introdu\u00e7\u00e3o<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6844c00 elementor-widget elementor-widget-text-editor\" data-id=\"6844c00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p dir=\"ltr\">O Centro Comercial Interfranca re\u00fane diversas lojas e prestadores de servi\u00e7os independentes. Esta p\u00e1gina explica como funcionam os reembolsos e trocas para as diferentes situa\u00e7\u00f5es relacionadas com o nosso centro comercial.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fb94953 e-con-full e-flex e-con e-child\" data-id=\"fb94953\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-95a73f6 elementor-widget elementor-widget-heading\" data-id=\"95a73f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. Compras feitas nas lojas do Centro Comercial<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e387df5 elementor-widget elementor-widget-text-editor\" data-id=\"e387df5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p dir=\"ltr\">As lojas e espa\u00e7os comerciais instalados no Centro Comercial Interfranca s\u00e3o entidades independentes, com as suas pr\u00f3prias pol\u00edticas de reembolso, troca e devolu\u00e7\u00e3o de produtos.<\/p><ul dir=\"ltr\"><li>Para qualquer reembolso ou troca relativo a um produto ou servi\u00e7o adquirido numa loja, o cliente deve dirigir-se <strong>diretamente \u00e0 loja onde efetuou a compra<\/strong>, munido do recibo ou comprovativo de compra.<\/li><li>Recomendamos que consulte a pol\u00edtica de reembolso espec\u00edfica de cada loja antes de finalizar a sua compra, uma vez que os prazos e condi\u00e7\u00f5es podem variar.<\/li><li>O Centro Comercial Interfranca, enquanto gestor do espa\u00e7o, n\u00e3o \u00e9 respons\u00e1vel pelo processamento de reembolsos referentes a compras feitas em lojas individuais, mas est\u00e1 dispon\u00edvel para ajudar a esclarecer d\u00favidas ou a direcionar o cliente \u00e0 loja correta.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a84cf8d e-con-full e-flex e-con e-child\" data-id=\"a84cf8d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-567ffa4 elementor-widget elementor-widget-heading\" data-id=\"567ffa4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Vendas e servi\u00e7os diretos do Interfranca<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13139f4 elementor-widget elementor-widget-text-editor\" data-id=\"13139f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p dir=\"ltr\">Caso tenha adquirido um servi\u00e7o diretamente atrav\u00e9s do Centro Comercial Interfranca (por exemplo, aluguer de espa\u00e7os, bilhetes para eventos organizados pelo centro, ou cart\u00f5es-presente emitidos pelo Interfranca), aplicam-se as seguintes condi\u00e7\u00f5es:<\/p><ul dir=\"ltr\"><li><strong>Prazo para solicitar reembolso:<\/strong> [inserir n\u00famero] dias ap\u00f3s a data da compra;<\/li><li><strong>Forma de solicita\u00e7\u00e3o:<\/strong> o pedido deve ser feito por escrito, atrav\u00e9s de [e-mail de contacto] ou presencialmente na administra\u00e7\u00e3o do Centro Comercial Interfranca;<\/li><li><strong>Documentos necess\u00e1rios:<\/strong> comprovativo de compra e identifica\u00e7\u00e3o do titular;<\/li><li><strong>Prazo de processamento:<\/strong> os reembolsos aprovados ser\u00e3o processados no prazo de [inserir n\u00famero] dias \u00fateis, atrav\u00e9s do mesmo m\u00e9todo de pagamento utilizado na compra original, salvo acordo em contr\u00e1rio;<\/li><li><strong>Situa\u00e7\u00f5es n\u00e3o reembols\u00e1veis:<\/strong> [inserir exce\u00e7\u00f5es, ex.: eventos j\u00e1 realizados, cart\u00f5es-presente utilizados parcialmente, etc.].<\/li><\/ul><h2 dir=\"ltr\">\u00a0<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd26138 elementor-widget elementor-widget-heading\" data-id=\"dd26138\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. Cancelamentos<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb6695d elementor-widget elementor-widget-text-editor\" data-id=\"eb6695d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p dir=\"ltr\">Em caso de cancelamento de eventos organizados pelo Centro Comercial Interfranca, os participantes\/clientes ser\u00e3o informados atempadamente e ter\u00e3o direito a reembolso integral ou a remarca\u00e7\u00e3o, conforme aplic\u00e1vel.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e1e3fa elementor-widget elementor-widget-heading\" data-id=\"4e1e3fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. Reclama\u00e7\u00f5es<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0b3f19f elementor-widget elementor-widget-text-editor\" data-id=\"0b3f19f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p dir=\"ltr\">Se n\u00e3o ficar satisfeito com a resposta obtida junto de uma loja, ou tiver uma reclama\u00e7\u00e3o relacionada com o Centro Comercial Interfranca em geral, pode contactar-nos atrav\u00e9s de:<\/p><p dir=\"ltr\">[e-mail de contacto] | [telefone] | [morada do Centro Comercial Interfranca, Maputo]<\/p><p dir=\"ltr\">Faremos o poss\u00edvel para ajudar a resolver a situa\u00e7\u00e3o da forma mais r\u00e1pida e justa poss\u00edvel.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-118b01e e-con-full e-flex e-con e-child\" data-id=\"118b01e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3387353 elementor-widget elementor-widget-heading\" data-id=\"3387353\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5. Altera\u00e7\u00f5es a esta pol\u00edtica<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-14e95bd elementor-widget elementor-widget-text-editor\" data-id=\"14e95bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div><div><div tabindex=\"-1\" aria-hidden=\"false\"><div><div><div tabindex=\"-1\"><div><div><div><div><div><div><div><div tabindex=\"0\"><div><div><p dir=\"ltr\">Esta Pol\u00edtica de Reembolso pode ser atualizada periodicamente. Recomendamos que a consulte regularmente para se manter informado sobre eventuais altera\u00e7\u00f5es.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div hidden=\"\" aria-hidden=\"true\">\u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Reembolso Centro Comercial Interfranca Introdu\u00e7\u00e3o O Centro Comercial Interfranca re\u00fane diversas lojas e prestadores de servi\u00e7os independentes. Esta p\u00e1gina explica como funcionam os reembolsos e trocas para as diferentes situa\u00e7\u00f5es relacionadas com o nosso centro comercial. 1. Compras feitas nas lojas do Centro Comercial As lojas e espa\u00e7os comerciais instalados no Centro Comercial [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"class_list":["post-507","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edtica de Reembolso - Interfranca Centro Comercial<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/interfranca.co.mz\/en\/politica-de-reembolso\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de Reembolso - Interfranca Centro Comercial\" \/>\n<meta property=\"og:description\" content=\"Pol\u00edtica de Reembolso Centro Comercial Interfranca Introdu\u00e7\u00e3o O Centro Comercial Interfranca re\u00fane diversas lojas e prestadores de servi\u00e7os independentes. 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